Flex by Upstart

Leaning in to transformation

Discover how Flex enabled a leading UK life sciences player to transform its operations and culture.

Client Profile

About: Operating company of global pharmaceutical giant.

Industry: Pharma

Location: UK

Goals

Bridge the gap between a decision to innovate and delivering this capability

Challenges

  • Uncertainty triggered by Covid-19 delayed the client’s plans to radically transform and innovate.
  • Strong desire to execute was not matched by internal capability.
  • Key gaps in skill set and mindset of existing team.
  • Strong risk that unique business opportunities would be missed unless transformation plan was translated into action.

Client was able to maintain its timeline and kickstart innovation and transformation early in the financial year.

Solutions

  • Transparent, understandable commercials with Flex shortened the time to mobilising.
  • Weekly sprints showed management and teams how they could achieve incremental results at speed.
  • Upstart’s flexible resourcing model enabled us to blend in appropriate skills each week as the project changed.
  • Deep integration and weekly "show and tells" enabled client teams to understand and buy into change as it took place.

Results

  • Client was able to maintain its timeline and kickstart innovation and transformation early in the financial year.
  • Initiative was started across the company while senior stakeholder recruited permanent teams to embed lasting change.
  • Upstart’s unique blend of strategy and execution enabled us to bridge the gap between boardroom and boiler room.
  • We met the client's twin goals of delivering usable products and services while changing culture with agile working.

Our Services

Upstart can support your business on its journey from confusion to action.
Whatever your starting point, we have a service that is relevant to your situation.

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Filter

Track the trends that impact your business

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Focus

Zoom in on one opportunity

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Flex

Act fast when you need to

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Ignite

Move from insight to action in 48 hours

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